MBA in Hotel Management & Catering Technology
MBA program prepares a professional for a middle and top managerial role in the field of hotel management and tourism. It provides the necessary skills to excel at the managerial level in service sectors including hotels, tourism industry, catering services, and other related business sectors. The MBA in Tourism and Hotel Management program provides students with specific competencies for the tourism and hospitality business in a practice oriented and holistic approach.
Hotel or hospitality management is gaining greater significance because of the growth in the number of star hotels in the country. There is a value addition to everything concerning the hospitality industry today. To service high profile customers in star hotels, it requires a little more acumen and skill than would be necessary for ordinary hotels.
Job opportunities
A very challenging field, the best of the job opportunities are available in the hospitality and the tourism industry. A number of top notch international hotel chains are either adding to their capacity or setting up new units in the country. The indigenous hotel industry too is not lagging in this respect and is providing their managers with good opportunities to grow. Apart from hotels one can look for employment in holiday homes, resorts, clubs, restaurants, airline catering and cabin services, cruise ships, guest houses and travel agencies. There is a good scope for setting up one’s own catering or restaurant business.
Hotel / Hospitality Management Job Profiles & Top Recruiters
Hospitality industry is the place to be in this era of globalization. There are many portfolios wherein aspirants can make a career in the hospitality industry. Some of these are as mentioned below.
Hotel Manager
Individuals working in such a job profile are in-charge of the overall operations of a hotel. A hotel manager is responsible for maintaining the standard of service offered at the hotel and also ensures that all facilities are offered to guests. A hotel manager supervises the working of the housekeeping department, ensures that good quality food is offered to guests and is also involved with the working of the banquet department. He/ she is responsible for increasing the revenue earned by the hotel.
Front Office Manager
In this job profile one is required to supervise the work of reservation clerks, receptionists, information clerks, doorman and the bell boy. Front office managers are also responsible for ensuring that rooms offered to guests meet their requirements. A front office manager also needs to coordinate between the housekeeping department as well as the food and beverage department from time to time to ensure that requests made by guests are fulfilled on time.
Housekeeping Manager
Individuals working on this job profile are responsible for ensuring that the entire hotel premises, right from the guest rooms, banquet halls, meeting rooms as well as the reception area, is clean and well maintained. A housekeeping manager is responsible for making rosters, training staff and supervising the work of housekeepers, cleaners and seamstresses. Housekeeping Manager is also tasked with the job of ordering cleaning supplies in a timely manner.
Food and Beverage Manager
Professionals in this career choice need to plan, organise and supervise the work of the catering department. People in this profile are usually entrusted with the task of interacting with guests and ensuring that the needs/ demands of customers are fulfilled.
Restaurant and Food Service Manager
Individuals working in this profile are responsible for taking stock of cutlery, cleaning supplies, linens, paper, cooking utensils as well as furniture and fixtures of the hotel’s restaurant areas. They are also the people in-charge for arranging equipment maintenance and repairs.
Chef
They are responsible for preparing meals, training kitchen staff, ordering supplies, planning menus, managing the kitchen budget, enforcing health and safety regulations and preserving food quality. Chefs are usually the first people to reach for work and the last ones to leave.
Banquet Manager
In this job profile one is responsible for every event that is conducted at the hotel’s banquet. The banquet manager is responsible to rent out the banquet for corporate events or private parties. A banquet manager needs to work very closely with the catering department as well as the food and beverage manager to ensure that timely snacks, food and drinks are offered to the guests.
Steward
Individuals working in this job profile are responsible for ensuring that cutlery is laid out at the hotel’s restaurants as per requirement. They also need to ensure that the banquet rooms have adequate and proper furnishings. Stewards also need to ensure that the food for room service is prepared quickly and orders are served quickly and accurately.
Floor Supervisors
They are in-charge of the upkeep of all the rooms on a hotel’s floor. They work closely with maids and bell boys.
Eligibilitly
A pass in Bachelors in Hotel Management with minimum 55 % passing grade.
Hotel/ Hospitality Management Top Recruiters
Some popular hotels that hire hotel/ hospitality management graduates are listed below
| The Taj Group of Hotels | Accor Hostels |
| Marriott International, Inc. | Oberoi Group of Hotels |
| Hyatt Hotels | Hilton Worldwide |
| ITC Group of Hotels | Courtyard by Marriott |
| The Leela Palaces, Hotels & Resorts | Intercontinental Hotels & Resorts Group |